Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

Is there a second seat in the mail truck???

Asked by Emily over 10 years ago

In the LLV, which is the most common vehicle for delivery that is used, there is no second seat. The exception to that is that at our post office we up have 1 Long Life Vehicle with a seat in the cargo area which is behind the mail tray that is in the front left of the vehicle. We use that vehicle as a spare in case one breaks down or is needed by auxiliary help. The other reason it is used is when a supervisor comes with you for the day to inspect your route delivery. Sometimes they will follow you in their own car, but they often will just sit in the second seat. The cargo area opens up to the drivers area with a sliding door which I leave open all of the times.

573 Votes

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Asked by esmeralda over 10 years ago

I am not sure what you mean by this question because you first say that 100 & 102 are together in one mailbox yet you then reference a box that says 102. If you truly have two separate mailboxes for two separate addresses and is clearly labeled I'm not sure why the letter carrier doesn't separate the mail between the two addresses. You could leave a note on the shared mailbox that there is a separate mailbox for 102 and ask them to put the mail there. If this isn't resolved with a note, you could always contact the PO and speak with a delivery supervisor or a manager to register your request.

573 Votes

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Asked by Fern over 10 years ago

I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.

572 Votes

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Asked by Michael Peterson over 10 years ago

Thanks for your question. We do sometimes get requests from attorneys or collection agencies or process servers which ask us to verify if a certain name received mail at a certain address. I don't know what the form is called but I believe this is legal as long as the proper procedures are followed by the requesting party. They will also ask if they have moved and, if so, what is the new address for the person in question. I receive these forms not too often. If I do get this written request, I just tell the registry clerk or supervisor what the status is of that name because I pretty much know all the names of people who receive mail on my postal route. As far as I know it's usually for a legal matter or debt recovery issue.

572 Votes

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Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

Asked by Ariel about 10 years ago

Definitely. Most of the time we deliver the mail that you are supposed to receive, but it's possible that the mail for you has been missorted and will show up later on the delivery route and the letter carrier doesn't backtrack the same day to bring it to you. You should get the mail the next delivery day. If the mail was misdelivered to another address it could be days (if at all) for you to receive the mail you are supposed to. The reason is because if mail is misdelivered its up to the errant recipient to put the mail back in a mailbox to be correctly delivered. They may do it right away, in a few days, or not at all.

572 Votes

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

Asked by Gayle about 10 years ago

Are you referring to having a pen for a signature of accountable mail like a certified or registered item? I would say we are supposed to carry a pen because we sometimes have to leave a notice that we attempted a delivery but were not able to leave the item for whatever reason. With the current mail data collection device items can be signed for directly on an electronic screen with a stylus or fingernail. No pen is required unless the sender has requested a return receipt to be signed. Basically it is good practice to carry a pen at all times while delivering the mail.

572 Votes

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

Asked by PK over 10 years ago

Thanks for the compliment PK. I've been delivering mail for more than 16 years now. I've had a lot of personal ups and downs, mostly off the job, but glad to have continued to work and have the job security of the USPS. If you mean delivering mail for 7 hours, I think that would be hard for most people. But if you mean 7 hours street time that is a bit different because then you'd factor in loading time,lunch and breaks and travel time to/from your route. The route I deliver is approximately 6:40 total but only 5:20 Apprx is actually delivering mail. It's not too exhausting except if the mail load is heavy. My hints are to try to be as organized as you can, don't engage in too much small talk with the customers, and get a good nights rest and have a healthy breakfast. That all works for me. Everybody is different plus the difficulty of the route may vary between cities. I deliver on a flat terrain besides walking up steps to the mailboxes. If you have to walk a lot of hills that could make you more tired. Good luck to you and what might be a 7-hour route could take you longer or shorter based on the above factors.

571 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is there a second seat in the mail truck???

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Also on Jobstr...

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Is there a second seat in the mail truck???

address 100&102 have always shared one mailbox. How do I inform the Mail Deliverer to put 102 mail in 102 box?

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

The mailman just knocked on our door and asked my name and I said yes that's me. He did not give me anything he only said the form he was holding was for him to report something and he left. Now I'm worried what it was he needed to report?

Also on Jobstr...

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

Are you supposed to carry an ink pen so letters that require one can be, and you can carry on with your day, or is it the recipients responsibility to have an ink pen?

With you having longevity as a carrier your service is appreciated! With your expertise do you think it would be hard to carry a 7hr route for a rookie carrier?

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