MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
JC, I'm so glad you had a great experience with your letter carrier today. Too often I hear of the opposite happening. I don't know exactly how you'd leave feedback for your letter carrier, but I have 2 suggestions. First, you could go to www.usps.com and look for info on how to contact the USPS. It may just be a general call center but hopefully they'll give you the number or some way to contact your local PO. Another option is to write a letter (I know it's not too common these days) to your local PO, attention: Delivery Supervisor or Postmaster giving praise to your letter carrier and describing what she did to go above and beyond. You don't necessarily need the street address for the PO, just the correct ZIP code for your PO. Using the USPS mobile app or the website you can find the address of your local PO. Thanks for taking the time to give positive feedback.
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Barring any unforeseen delivery issues or delays, most First Class mail is delivered nationwide in 2-3 days. You would hopefully have it by Friday. A card is considered First Class mail and the current rate is .49 for up to 1 oz. Brittany, In my experience a very high percentage of mail arrives "on time" so I do hope this is the ask with the card sent to you. Thank you for your question.
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I don't know the rule about this Debbie. I would guess that for the safety of the letter carrier it is recommended not to enter an open garage or backyard. I almost always will leave any packages at the front door. If the garage is open and the package can be left there I may consider doing that as well. We have never been told not to deliver a package through and open garage.
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Van, I'm sorry that I don't have any secret tips about casing quickly. By shadow day I guess that means you watch someone while they do their job. I admit when you first see a carrier case with so many addresses and then you have some so much mail to put in the case it is overwhelming. My advice is to not get distracted by outside music or your cellphone. Try to remember where a particular street is on the case. I've found that when you are put in front of a new carrier case it is intimidating, but the more you do it the easier it should become. Do not give up easily as you are just starting your job now at the USPS. I've found it to be a worthwhile career.
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GG, I don't really have a suggestion for you. If it were affecting your mail delivery in any way I'd be quite upset and concerned. In theory, they shouldn't keep holding someone's mail for pickup indefinitely. I mean they shouldn't be able to have their mail held, pick it up, and then just put it on hold again. The solution for that person would be to rent a PO Box and have their mail forwarded to it. I know we often won't hold mail for individuals at a certain address. We usually hold the entire mail for an entire address but I can't quote you any internal policies on this because I don't know them. If any mail for the previous owner actually gets delivered to your house, I'd say that you should feel free to discard it since the PO isn't helping you at all. I know it sounds vindictive but the person who moved out or sold the property should either fill out a proper COA or just not care about any mail addressed to him at your current residence.
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I do understand what you mean. Your question is "If a carrier takes the 'shortcut' to your mailbox vs taking the stairs at the far end based on his direction of travel are you liable for any injury. I don't know the answer to this for sure but I'd hope not. We are covered by workers' compensation insurance through our employer (the USPS) and I don't know that the USPS or the letter carrier (individually) could file a successful liability claim against you as the homeowner. I can see if you were very negligent as a homeowner and maybe caused some type of tripping hazard to be left unattended perhaps there could be some liability, but I have really no insight on this.
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I don’t know anything about the claims process and what type of compensation you’d be entitled to beyond the cost of mailing the item unless you purchased insurance or if the type of mailing has insurance associated with it. The carrier shouldn’t have signed for a restricted delivery item. It shouldn’t break your heart to do this. I’d be more aggravated by not getting a service you paid for. To be honest, I often sign for customers when they have certified letters or packages that ask for a signature confirmation. This is mainly because I know most of the people who I deliver mail to. It hasn’t come back to haunt me, yet. I wouldn’t sign for a domestic registered item or for a Restricted Delivery item. As far as how to file a claim, you could go to a Post Office and inquire about the process or perhaps look at www.usps.com for guidance.
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